Questions about a project, an order already placed, or something the site does not cover. We reply within two business days.
How can we help?
Before you order
Can you research my family?
That answer is the research itself, so we do not give free estimates. Prices and scope are published, and the FAQ covers timelines, negative results and what you receive.
Already a client
About your project
Reply to the email that confirmed your research plan. Your message goes straight to the researcher handling your case, with your file in front of them.
Everything else
Press, partners, archives
Genealogical societies, Polish-American organizations, journalists and fellow researchers are welcome to write to us directly.
Get in touch
What happens after you order
- You choose a project and pay through Stripe.
- You fill in the intake form with the names and their spellings, rough dates, any place you have heard of, and photos of family papers.
- Within two business days we confirm the research plan by email, then begin in the records.