What we collect
- Contact details you provide: name and email address
- Family and ancestral information you submit through the intake form, which may include details about living relatives
- Documents and images you upload
- Payment confirmation from Stripe. We never receive or store your card details
- Standard website analytics
Why we collect it
To carry out the research you have paid for, to communicate with you about your case, to meet accounting and tax obligations, and to understand how the site is used.
Information about living people
Intake forms often contain details about living relatives. We treat this as sensitive, use it only for your research, and do not publish it.
Who we share it with
- Archives and record offices, to the minimum extent needed to make a specific enquiry
- Stripe, which processes payments under its own privacy terms
- Our hosting provider, which stores the website and its data
We do not sell your data and we do not share it for advertising.
How long we keep it
Your rights
You may request a copy of the personal data we hold about you, ask for corrections, or ask for deletion, subject to legal retention obligations.